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Refund Policy

Refund and Return Information

Last Updated: July 2026

Overview

At AR Health Care, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our refund policy below.

Eligibility for Refund

Refund requests may be accepted if the product received is:

  • Damaged during delivery.
  • Incorrect product received.
  • Defective product received.
  • Product missing from the order.

Non-Refundable Items

For hygiene, safety and quality reasons, opened, used or consumed products may not be eligible for refund or return unless found defective.

Refund Request Process

Customers must contact our support team within 7 days of receiving the order and provide order details along with supporting photographs if applicable.

Refund Approval

Once the request is reviewed and approved, the refund will be processed through the original payment method.

Refund Timeline

Approved refunds are generally processed within 7 to 10 business days depending on the payment provider and bank.

Cancellation Policy

Orders may be cancelled before dispatch. Once an order has been shipped, cancellation may not be possible.

Contact Us

For refund or return related assistance, please contact:

Email: support@arhealthcare.co.in